Sr. UX Researcher - ArcGIS Apps
Core
Conduct foundational and directional UX research for ArcGIS Business Analyst and ArcGIS Instant Apps to guide product direction and decision-making for enterprise SaaS applications.
Role type
Senior UX Researcher (Enterprise GIS Software)
Builds
ArcGIS Business Analyst and ArcGIS Instant Apps
Domain
Geospatial Information Systems (GIS) / Enterprise SaaS
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Qualitative and quantitative research methodologies, Usability testing, Agile UX research, Enterprise software design patterns, B2B user recruitment, Research project management, Inclusive research practices
Preferred skills
GIS technologies knowledge, Data visualization tools, Telemetry data analysis, Accessibility standards, Software localization, Product management tools (GitHub, Confluence, Productboard)
Technologies
GitHub, Confluence, Productboard
Responsibilities
Lead exploratory and evaluative research across the development lifecycle, Align research with agile development processes, Build strong relationships and manage research projects across multiple product teams, Partner with product and design leadership to prioritize research needs, Synthesize findings into clear problem statements and actionable recommendations, Champion inclusive research practices
Seniority
Senior, hands-on IC