Senior User Researcher
Core
Conduct qualitative and mixed-methods user research to deliver actionable insights for a travel planning app, embedded within product teams to influence decision-making.
Role type
Senior User Researcher (Product/UX)
Builds
A travel planning and tracking app for millions of users
Domain
Travel technology / B2C
Required skills
Qualitative research, mixed-methods research, research project management, stakeholder management, research operations (ResearchOps), insight synthesis, portfolio of evaluative and generative work
Preferred skills
Quantitative data analysis (surveys), B2C technology experience, Dutch/French/German fluency, lean toolset proficiency
Technologies
Unmoderated testing tools, survey tools, panel management tools
Responsibilities
Embed with 2-3 product pillars to become the insights go-to; plan and execute full research lifecycle from recruiting to analysis; support colleagues with smaller research activities; turn research into actionable insights; contribute to shared research infrastructure
Seniority
Senior, hands-on IC
