User Researcher
Core
Build and own the user research function to connect users with product/GTM teams, shaping decisions for AI collaboration tools.
Role type
Senior User Researcher (building function from scratch)
Builds
Research practice, methodologies, tooling, reusable assets, and feedback loops for product and GTM.
Domain
Enterprise AI / AI Agents / Collaboration Software
Required skills
mixed-methods research, user interview synthesis, translating insights to decision-driving narratives, AI tool integration, end-to-end project ownership, strategic question identification
Preferred skills
experience in lean environments, low-ego collaboration, ambiguity tolerance, expanding scope beyond assigned tasks
Technologies
AI-assisted research tools
Responsibilities
Define research practice (methodologies, tooling, cadences), run end-to-end qualitative/quantitative studies, partner with Product/Design to inform pre-decision workflows, support GTM/ICP definition via primary research, build self-serve research systems, challenge assumptions with data
Seniority
Senior, hands-on IC building function
