Staff UX Researcher
Core
Lead high-stakes UX research initiatives to shape product strategy and roadmap trade-offs for an AI-powered conversational growth platform.
Role type
Staff UX Researcher (Strategy & Leadership)
Builds
Strategic research agendas, domain expertise, and research operations for a multi-sided product platform.
Domain
SaaS / AI / Conversational Marketing
Required skills
Strategic research leadership, mixed-methods research design (qualitative & quantitative), executive influence, domain expertise building, research operations (ResearchOps), mentoring, narrative synthesis
Preferred skills
Experience with AI-assisted research workflows, complex multi-sided product environments
Technologies
AI tools for transcription/clustering, survey platforms, statistical analysis tools
Responsibilities
Own business-critical research from framing to decision; lead other researchers to execute against a shared agenda; synthesize mixed-methods data into single recommendations; advise C-level leaders on roadmap trade-offs; establish methods and guardrails for AI in research; mentor researchers and calibrate team quality.
Seniority
Staff, hands-on IC with strategic leadership
