ServiceNow Architect
Core
Lead end-to-end architecture of ServiceNow solutions across CSM, HRSD, FSM, IRM, AppEngine, ITSM, and ITOM for large-scale enterprise and government projects.
Role type
Senior ServiceNow Architect
Builds
Intelligent automation workflows, AI-driven experiences, and next-gen applications for enterprises and governments
Domain
Enterprise Service Management (ESM) / IT Service Management (ITSM)
Deliverable
production ML models | product features
Required skills
ServiceNow architecture, CSM, HRSD, FSM, IRM, AppEngine, ITSM, ITOM, scripting, Glide API, REST/SOAP/MID Server integrations, stakeholder management, consulting, Agile delivery
Preferred skills
AI and automation integration, mentorship, cross-platform exposure
Technologies
ServiceNow, AI, REST, SOAP, MID Server
Responsibilities
Shape technical blueprints and standards, drive innovation with AI and automation, mentor developers and coach squads
Seniority
Senior, hands-on IC with mentorship responsibilities
