IT Service Desk Intern
Core
First-line IT support for HQ and hotel staff, troubleshooting hardware/software issues and managing IT stock.
Role type
IT Service Desk Intern
Builds
IT support services for hospitality staff
Domain
Hospitality / IT Support
Deliverable
client delivery
Required skills
Hardware troubleshooting, software troubleshooting, ticket management, IT stock control, system setup, analytical problem solving
Preferred skills
Help desk experience, local language proficiency
Technologies
CMDB
Responsibilities
Provide 1st line IT support, troubleshoot hardware and software issues, log and track support tickets, manage IT stock control and device shipping, assist with system setups and maintenance
Seniority
Intern