Customer Success Manager

SingaporeFull-time2026-10-20 → 2026-11-10

Core

Shape commercial growth for the Cards & Payments division by connecting strategy with execution, building profitable deals, and turning processing data into business decisions.

Role type

Senior revenue operations manager (fintech)

Builds

Profitable deals, accurate revenue pipelines, and executive dashboards for the Cards & Payments division

Domain

Fintech, banking, cards, and payments

Deliverable

dashboards & analysis

Required skills

Deal sizing, pricing frameworks, revenue reconciliation, sales quota design, commission management, HubSpot/Salesforce, advanced Excel/Google Sheets

Preferred skills

Project delivery, stakeholder management, data-backed forecasting

Technologies

HubSpot, Salesforce, Excel, Google Sheets

Responsibilities

Develop data-backed deal-sizing and pricing models; reconcile processing revenue against contracted business; design sales quotas and manage commission calculations; own CRM setup and build reliable forecasts; deliver executive dashboards and monthly business reviews; lead the rollout of Project Everest

Seniority

Senior, hands-on IC

About StraitsX

StraitsX is seeking an adaptable Product Manager to join our Stablecoin Payments team. In this role, you will own the product build for our stablecoin payments API, a reusable platform that enables banks and major platforms to accept, convert, and settle stablecoin payments. This is an early-stage product in a fast-evolving regulatory environment and part of the roadmap will be yours to define. The role suits a builder who is energised by ambiguity rather than someone looking for a well-paved backlog. The responsibilities below describe the full product surface. You'll own the core b