Customer Enablement Specialist (12 month FTC)
Core
Bridge innovative energy technology and users in French-speaking markets by designing, delivering, and managing training programs to accelerate platform adoption and mastery.
Role type
Senior Customer Enablement Specialist (Training & Adoption)
Builds
Interactive workshops, e-learning modules, quick reference guides, and coaching programs for the Kaluza Energy Intelligence Platform.
Domain
Energy sector / Clean energy transition / SaaS technology
Required skills
Bilingual fluency (French/English), SaaS training design, project/programme management, operational experience, AI fluency, content creation, facilitation
Preferred skills
Energy sector acumen, training leadership, agile delivery experience
Technologies
Kaluza platform, AI-powered capabilities, e-learning tools
Responsibilities
Conduct learning needs analysis for clients and internal teams; create and deliver high-quality training materials in French and English; provide post-training support and coaching; monitor program effectiveness and iterate based on feedback; manage complex, multi-stakeholder training programmes.
Seniority
Senior, hands-on IC
