Intern Account Management (d/f/m)
Core
Supporting Account Managers in day-to-day customer work, guiding customers through their journey, and turning insights into actions to ensure customer success and retention.
Role type
Intern Account Management
Builds
Customer success outcomes and retention for SaaS customers
Domain
SaaS / HR Technology
Deliverable
client delivery
Required skills
Customer communication, churn analysis, stakeholder alignment, process optimization, CRM usage, data analysis in spreadsheets
Preferred skills
HR background, SaaS sales experience, startup environment experience
Technologies
Salesforce, Gong, Chargebee, Google Sheets, Microsoft Excel
Responsibilities
Supporting Account Managers in customer calls, emails, and meetings; analyzing customer signals to identify churn risks; managing end-to-end task follow-ups; assisting with workflow optimization; gaining proficiency in SaaS account management tools.
Seniority
Intern