Stage - Partenaire Performance Client (x/f/m) - janvier 2027
Core
Support customer satisfaction and training process quality for healthcare professionals within the Customer Care team.
Role type
Intern (Quality Improvement & Process Optimization)
Builds
Internal dashboards, training request workflows, and process documentation for Customer Care.
Domain
Healthcare technology / Customer Success
Deliverable
dashboards & analysis
Required skills
Excel or Google Sheets, CRM knowledge (Salesforce), process improvement mindset
Preferred skills
Initiative, curiosity, problem-solving, agile environment adaptability
Responsibilities
Manage CRM reporting and qualification of training requests, participate in new process implementation to improve KPIs, prepare internal presentations for stakeholders, collaborate with project managers on initiatives.
Seniority
Intern
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