Customer Banking Specialist - Corowa (27hr/wk)
Core
Part-time Customer Banking Specialist supporting retail branch and contact centre operations for everyday banking needs, transactions, and complaints.
Role type
Customer Banking Specialist (Retail & Contact Centre)
Builds
Seamless banking experience for personal and small business customers
Domain
Banking / Financial Services
Deliverable
product features
Required skills
General banking transactions, customer service, financial health checks, loan and credit card applications, digital banking tools, feedback capture
Responsibilities
Assist customers with general banking transactions, answer questions and queries, build personal connections face-to-face and via direct channels, work with customers to use in-branch technology and digital banking options, complete Financial Health Checks, process applications for personal loans and credit cards, capture customer feedback to drive service improvement