General Manager - Travel Associates - Australia & New Zealand
Core
Lead the strategic, commercial, marketing, loyalty, people, and technology agenda for a network of 300+ luxury travel advisors across Australia and New Zealand.
Role type
General Manager, Luxury Travel Operations
Builds
Luxury travel services, World360 Rewards loyalty program, and network expansion initiatives for premium travel partners.
Domain
Luxury Travel & Hospitality
Required skills
Strategic growth planning, P&L management, multi-site leadership, brand strategy, customer acquisition, loyalty program development, technology roadmap execution, stakeholder management, executive influencing.
Preferred skills
Tertiary qualification in business or marketing, experience operating across multiple countries.
Responsibilities
Lead multi-year growth strategy, own full P&L accountability, deliver new growth opportunities and revenue streams, lead marketing and brand positioning, oversee product and supplier strategy, drive World360 Rewards success, build high-performing leadership teams, set technology and AI roadmap, represent the brand at executive levels, ensure operational excellence and risk management.
Seniority
Senior, hands-on IC with strategic oversight