Technical Customer Success Manager
On-site · Israel
Core
Own a significant portion of media accounts (publishers abroad), using data, automation, and AI to drive revenue, retention, and product adoption.
Role type
Technical Customer Success Manager (AdTech)
Builds
Publisher account health, growth, and retention strategies
Domain
AdTech / Media Supply Side
Required skills
AdTech account management, data analysis, AI prompt engineering, automation, strategic planning, technical translation
Preferred skills
Experience with Claude/agents, high autonomy, cross-functional collaboration
Technologies
Claude, AI agents, automations
Responsibilities
Serve as primary technical contact for publishers, forecast churn and growth, identify trends/risks and drive fixes, translate technical product capabilities into publisher guidance, feed account insights back to Product and BD
Seniority
Mid-level, hands-on IC
