Café Operations Coordinator
Core
Coordinate operations across five social enterprise cafés and emerging catering/kitchen services to ensure consistent food quality, customer experience, and compliance while supporting employment for people with disability.
Role type
Multi-site café operations coordinator
Builds
Consistent customer experiences, high food/service standards, and sustainable commercial outcomes across multiple café locations
Domain
Social enterprise hospitality / Disability employment
Deliverable
product features
Required skills
Multi-site operational coordination, food safety compliance, menu implementation, inventory control, Point of Sale system management, stakeholder collaboration, continuous improvement
Preferred skills
Experience supporting multiple hospitality locations, catering operations knowledge
Technologies
Point of Sale systems, hospitality reporting tools
Responsibilities
Support café teams to deliver consistent food quality, presentation, and operational standards; Monitor sales, customer feedback, stock, and waste; Conduct routine food safety checks and maintain compliance records; Support ordering, supplier relationships, and inventory controls; Maintain accurate product and menu information in POS systems; Provide practical support during operational changes and expansions; Resolve routine operational issues and escalate significant matters; Contribute to continuous improvement initiatives.
Seniority
Mid-level, hands-on IC