Senior Partner Success Implementation Engineer
Core
Senior technical expert driving partner success in implementation, readiness, and product adoption for a global SaaS platform.
Role type
Senior IC implementation engineer (partner success)
Builds
Scalable deployment models, integrations, and platform configurations for partner customers
Domain
Global SaaS / Customer Experience / Financial Crime / Public Safety
Deliverable
production ML models | product features | infrastructure
Required skills
Complex technical troubleshooting, API integrations, deployment architecture, stakeholder influence, technical project leadership, cross-functional collaboration, knowledge sharing, executive presentation
Preferred skills
Channel/reseller partnership experience, global technology organization background, channel/alliances strategy knowledge, cloud architecture expertise
Technologies
APIs, cloud architectures, enterprise deployment patterns
Responsibilities
Deliver expert-level technical guidance and troubleshooting for partner customers; Lead complex technical implementation projects including advanced configuration and integrations; Mentor junior engineers and provide strategic guidance to Partner Success Managers; Create and share technical playbooks and enablement content; Represent partner technical needs in strategic planning forums
Seniority
Senior, hands-on IC with mentorship responsibilities