Expansion Specialist
Core
Build expansion and reactivation programs for multi-country, multi-business-unit B2B SaaS customers to drive Expansion MRR.
Role type
Expansion Specialist (hybrid Account Executive / Account Growth Manager)
Builds
Expansion maps, reactivation action plans, and end-to-end sales cycles for existing accounts.
Domain
B2B SaaS, AI-driven lead generation, multi-country sales
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
B2B SaaS sales (SDR/AE), existing account expansion, outbound sales, multi-stakeholder deal management, churn reactivation, pipeline ownership
Preferred skills
multi-country deal experience, win-back program experience, CRM hygiene (HubSpot), bridging CS and Sales
Technologies
HubSpot
Responsibilities
Map portfolio for multi-country/multi-BU accounts; build expansion maps per account; run proactive outbound to sister subsidiaries; own full sales cycle for subsidiaries; map and segment churned accounts; build differentiated reactivation action plans; run outreach cadence for reactivation; monitor external signals for re-engagement; own full cycle for reactivation (discovery to close).