Account Manager - Italian Market
Core
Manage a portfolio of B2B SaaS accounts in the Italian and English-speaking markets to ensure customer onboarding, product adoption, and renewals.
Role type
Account Manager (B2B SaaS)
Builds
Customer retention and growth for Enginy's AI-driven lead generation platform
Domain
B2B SaaS / AI-driven sales technology
Deliverable
client delivery
Required skills
B2B SaaS account management, customer retention, CRM management, stakeholder relationship building, onboarding management
Preferred skills
Italian language proficiency, English language proficiency, proactive ownership mindset
Technologies
CRM systems, customer success tools
Responsibilities
Proactively manage accounts to minimize churn and secure renewals, Identify risks early and build engagement plans with customers, Maintain accurate CRM data, health scores, and renewal timelines, Use product usage and feedback to manage account health, Build strong relationships with key stakeholders, Onboard new clients
Seniority
Mid-level (2–5 years experience)
