Partner Success Manager (AMER)
Core
Drive adoption, growth, and joint success for a portfolio of live OEM partners embedding Aiven's open-source data platform into their products.
Role type
Senior IC Partner Success Manager (OEM)
Builds
Joint success plans, AI-assisted workflows, and partner product integrations for Aiven's Data & AI platform.
Domain
B2B SaaS, Cloud Infrastructure, Open-Source Data Technologies
Required skills
Partner success management, Quarterly Business Reviews (QBRs), cross-functional collaboration, AI tooling proficiency, project management, stakeholder management
Preferred skills
OEM/embedded partner experience, product launch coordination, AI agent/automation usage, open-source data stack familiarity
Technologies
Apache Kafka, PostgreSQL, ClickHouse, OpenSearch, AI tools (Claude, ChatGPT, Copilot)
Responsibilities
Lead QBRs with OEM partners, coordinate new service launches, represent partner feedback internally, track partner health metrics, deliver sales enablement sessions, build AI-assisted operating workflows
Seniority
Senior, hands-on IC