Vodafone Egypt- Customer Care Advisor
Core
First point of contact for customers handling inbound/outbound calls, identifying needs, providing solutions, and upselling products.
Role type
Customer Care Advisor
Builds
Sustainable customer relationships and sales opportunities
Domain
Telecommunications
Deliverable
client delivery
Required skills
Communication, English language proficiency, Research, Record keeping, Target achievement
Preferred skills
Customer Care experience, Mobile Internet/ADSL support experience, CCNA certification