Retail Energy Senior Consultant
Core
Senior Consultant advising regulated utilities and adjacent organizations on retail energy market reform, customer operations, and large-scale transformation to support the transition to Net Zero.
Role type
Senior IC management consultant (retail energy)
Builds
Client transformation programs in billing, debt, affordability, vulnerability, field services, data, digital, and regulatory change
Domain
Energy & Utilities (Retail Energy)
Deliverable
client delivery
Required skills
structured problem solving, analytical rigour, client judgement, data analysis, program/project delivery, understanding of regulated environments
Preferred skills
experience in customer affordability, consumer vulnerability, debt management, billing, revenue assurance, field services, market reform, regulatory change, technology-enabled customer transformation
Technologies
data, digital, AI tools
Responsibilities
Identify, assess, design, and implement solutions to complex business challenges; scope and deliver complex, multi-faceted change programmes; conduct structured analysis and translate findings into recommendations; support design and implementation of practical improvements to processes and operating models; contribute to bids, proposals, and client relationship development
Seniority
Senior, hands-on IC
