Senior ServiceNow Engineer
Core
Senior ServiceNow Engineer driving digital transformation, platform improvements, and process automation for a global consulting firm's internal technology operations.
Role type
Senior ServiceNow Engineer (IC)
Builds
Cloud-based business systems, workflow platforms, integrations, and automations for internal IT and operational functions.
Domain
IT Service Management (ITSM) / Enterprise Service Management (ESM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow System Administrator certification, ServiceNow ITSM implementation, Workflow Studio flows, Service Graph Connections, CSM, HRSD, integrations, technical requirements documentation, automation identification
Preferred skills
ServiceNow Application Developer certification, ITIL Foundation, CSM, HRSD
Technologies
ServiceNow, Workflow Studio, Service Graph, CSM, ITSM, FCM, WSD
Responsibilities
System design, configuration, testing, and support; implementing ServiceNow standards; working with Workflow Studio flows and integrations; supporting current stack (CSM, ITSM, FCM, WSD); defining and documenting technical requirements; identifying automation opportunities
Seniority
Senior, hands-on IC
