Customer Enablement Specialist (f/m/d)
Core
Deliver training, workshops, and best practices to ensure customer adoption and value realization for think-cell software solutions.
Role type
Customer Enablement Specialist
Builds
Customer adoption and satisfaction for productivity software
Domain
SaaS / Productivity Software
Deliverable
product features
Required skills
Training program creation and delivery, Customer account management, Feedback analysis, Salesforce data management, German (professional), English (professional)
Preferred skills
SaaS experience, Account growth strategy execution
Responsibilities
Lead think-cell training sessions and workshops, Collaborate with Account Executives to drive account growth and address churn risks, Gather customer feedback and share insights with product and marketing teams, Maintain accurate and up-to-date customer data and opportunities in Salesforce
Seniority
Mid-level, hands-on IC
