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Director, Field Effectiveness & Operations

Boston💼 Full-time🗓 2026-07-13 → 2026-09-26

Core

Build and operate the commercial field operations function to support the launch and execution of Xenon's epilepsy therapeutic.

Role type

Director, Field Effectiveness & Operations

Builds

Field operations infrastructure, targeting workflows, incentive compensation plans, and AI-enabled productivity tools for commercial teams.

Domain

Biopharmaceuticals / Neuroscience / Epilepsy

Deliverable

product features

Required skills

Field operations, commercial operations, CRM management, field analytics, incentive compensation design, territory alignment, launch readiness, AI/automation strategy, vendor management, team leadership

Preferred skills

Advanced degree in business/life sciences/analytics/healthcare, experience in lean biotech environments

Technologies

CRM systems, field reporting platforms, dashboards, AI/automation tools

Responsibilities

Operationalize field effectiveness infrastructure for launch readiness and execution; lead incentive compensation governance and plan operations; manage territory alignment, targeting refinement, and field deployment; serve as business owner for field-facing systems and tools; identify and implement AI-enabled solutions to improve field productivity; manage external vendors supporting field operations; lead and develop direct reports and contractors.

Seniority

Director, strategic leader & hands-on builder

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