Director, Field Effectiveness & Operations
Core
Build and operate the commercial field operations function to support the launch and execution of Xenon's epilepsy therapeutic.
Role type
Director, Field Effectiveness & Operations
Builds
Field operations infrastructure, targeting workflows, incentive compensation plans, and AI-enabled productivity tools for commercial teams.
Domain
Biopharmaceuticals / Neuroscience / Epilepsy
Deliverable
product features
Required skills
Field operations, commercial operations, CRM management, field analytics, incentive compensation design, territory alignment, launch readiness, AI/automation strategy, vendor management, team leadership
Preferred skills
Advanced degree in business/life sciences/analytics/healthcare, experience in lean biotech environments
Technologies
CRM systems, field reporting platforms, dashboards, AI/automation tools
Responsibilities
Operationalize field effectiveness infrastructure for launch readiness and execution; lead incentive compensation governance and plan operations; manage territory alignment, targeting refinement, and field deployment; serve as business owner for field-facing systems and tools; identify and implement AI-enabled solutions to improve field productivity; manage external vendors supporting field operations; lead and develop direct reports and contractors.
Seniority
Director, strategic leader & hands-on builder