AI Presales Engineer
Core
AI Presales Engineer supporting advanced AI solution sales cycles for CXone platform or standalone, acting as a trusted advisor bridging technology and business value.
Role type
Senior IC AI Presales Engineer
Builds
Customized demos, technical solutions, and presentations for enterprise customers
Domain
Enterprise software, contact center technologies, conversational AI
Deliverable
product features
Required skills
JavaScript programming/scripting, conversational AI, IVA, knowledge management, agent assistance, enterprise software sales
Preferred skills
Low-code platforms, design-oriented mindset
Technologies
CXone, conversational AI, IVA, low-code platforms
Responsibilities
Partnering with sales team to support strategic deals, participating in discovery calls and technical deep dives, creating and delivering presentations and customized demos, designing and recommending technical solutions aligned to customer needs, analyzing customer requirements and providing technical guidance, collaborating cross-functionally on enhancements and customer requests, providing technical support during the sales process, staying current on the competitive landscape and performing comparisons, providing internal technical training across teams
Seniority
Senior, hands-on IC