IT Service Desk Volunteer - Melbourne VIC
Core
Provide first-level technical support to staff, including hardware and software troubleshooting, and maintain IT inventory and documentation.
Role type
IT Service Desk volunteer
Builds
IT support services for Red Cross staff
Domain
Non-profit / Humanitarian
Required skills
hardware troubleshooting, software troubleshooting, IT asset management, documentation, system upgrades, migrations, audits
Responsibilities
Provide first-level technical support to staff, maintain IT inventory, update documentation, participate in IT projects, escalate complex issues, ensure compliance with IT policies