Senior Account Manager - (Loyalty & CRM)
Core
Senior Account Manager supporting a signature client on loyalty and CRM strategy, customer journey development, and multi-channel communications.
Role type
Senior Account Manager (Loyalty & CRM)
Builds
Loyalty and CRM campaigns, customer engagement strategies, and multi-channel communications for client brands.
Domain
Marketing Agency / Digital CRM / Loyalty Programs
Deliverable
product features
Required skills
Account management, digital marketing, CRM strategy, customer journey mapping, multi-channel communication, creative judgment, strategic thinking, client relationship management, budget management, project coordination
Preferred skills
Experience with signature clients, entrepreneurial mindset, presentation skills
Technologies
CRM platforms, email marketing tools, landing page builders, social media channels
Responsibilities
Support customer strategy projects, develop social and customer mapping initiatives, create multi-channel communications, manage client relationships, assist with account financials and budgeting, collaborate with creative and production teams
Seniority
Senior, hands-on IC
