Senior Sales Engineer - AI Agents (DACH)
Core
Senior presales professional acting as a trusted technical advisor for complex enterprise deals in the DACH region, shaping AI Agent solutions for enterprise customer service.
Role type
Senior Sales Engineer (Presales)
Builds
Agentic AI Workforce (AI Agents) for enterprise customer service
Domain
Enterprise Software / Contact Center (CCaaS) / Generative AI
Deliverable
production ML models | product features | client delivery
Required skills
Complex enterprise deal management, AI Agents & Generative AI presentation, JavaScript programming, Contact Center technology (SIP, SBCs, ACD, ASR, TTS), NLU/NLP, UI/UX, Technical comparisons
Preferred skills
Java/Python, Regional languages (Swedish, Polish, etc.), Stage presence
Technologies
LLMs, Claude Code, Cursor, GitHub Copilot, v0, Lovable, Replit Agent, ChatGPT, SIP, SBCs, ACD, ASR, TTS
Responsibilities
Partner with sales to execute strategic enterprise deals, Lead discovery calls and technical deep dives, Create customized product demonstrations, Design and recommend tailored solutions, Run and support POCs/POVs, Represent the company at customer events and webinars, Deliver technical comparisons against competitors, Collaborate with product teams to feed back requirements
Seniority
Senior, hands-on IC