Sr. Manager, Quote-to-Cash Transformation
Core
Lead the end-to-end Quote-to-Cash transformation, redesigning processes from deal initiation through customer activation to improve velocity, accuracy, and scalability.
Role type
Senior Manager, Process Transformation & Operations
Builds
Scalable, integrated Quote-to-Cash operating model and automated workflows
Domain
SaaS / Cloud Infrastructure / Financial Operations
Required skills
Process transformation, Operating model design, Cross-functional leadership, Change management, Workflow automation, Policy & governance design, Stakeholder management, Data-driven decision making, Strategic planning, Project management
Preferred skills
Experience with CPQ/CRM systems, Knowledge of usage-based pricing models, Background in commercial operations
Technologies
CRM, CPQ, Contract management systems, Billing platforms
Responsibilities
Assess current-state processes and define a future-state operating model; Develop and execute a prioritized transformation roadmap; Redesign fragmented workflows to improve speed and automation; Define policies, governance frameworks, and approval authorities; Partner with Sales, Legal, Finance, and Engineering to standardize deal structuring and billing; Establish clear ownership and handoffs across the Quote-to-Cash lifecycle; Develop playbooks and change-management programs; Track and report on transformation metrics like cycle time and billing accuracy.
Seniority
Senior Manager, hands-on IC with strategic oversight
