Manager Account Management
Core
Drive sales and ensure customer satisfaction for a key product line within a major customer account, overseeing global growth and product penetration for ASM Front-End Business products.
Role type
Manager, Account Management
Builds
Global growth and product penetration for semiconductor front-end business products
Domain
Semiconductor / Capital Equipment
Deliverable
client delivery
Required skills
Strategic account management, account planning, technical proficiency in semiconductor processing, sales and marketing principles, market analysis, contract management, project coordination, negotiation, conflict resolution
Preferred skills
Leadership of program management teams, multicultural environment navigation, technical sales presentation delivery
Technologies
Semiconductor processing equipment, tool configurations
Responsibilities
Serve as senior commercial interface for key accounts; Develop and execute account plans for incremental sales and up-selling; Represent ASM product lines in customer engagements; Manage order book, tool configurations, and forecast accuracy; Resolve commercial issues within customer working groups; Coordinate with engineering teams to meet project requirements; Own all contractual and commercial matters between ASM and the customer
Seniority
Manager, strategic execution & team leadership
