Manager, Business Consulting, Value Realization Services
Core
Lead large-scale consulting engagements delivering enterprise-wide business transformation, customer experience (CX) improvement, and AI-driven value realization.
Role type
Senior IC Manager, Business Consulting
Builds
End-to-end transformation roadmaps, delivery plans, and change strategies for CX, AI, and workforce optimization
Domain
Customer Experience (CX), Artificial Intelligence (AI), Business Consulting, Cloud & Regulatory Compliance
Required skills
Strategic leadership, consulting delivery, CX transformation, AI/automation implementation, change management, stakeholder engagement, regulatory compliance, ROI tracking
Preferred skills
Sovereign cloud experience, regulated environment experience, executive-level advisory
Technologies
AI, automation, analytics, sovereign cloud platforms
Responsibilities
Lead and manage VRS consulting teams; Own end-to-end consulting engagements across CX, AI, and digital transformation; Act as senior escalation point for complex delivery challenges; Translate strategic objectives into actionable roadmaps; Drive value realization through outcome tracking; Design and implement change strategies; Ensure alignment with global practice and customer priorities; Provide thought leadership on industry best practices; Support commercial growth and customer relationships; Ensure alignment with sovereign cloud and regulatory requirements; Act as trusted advisor to C-suite stakeholders. (via careerplan.io/jobs/4867384101-manager-business-consulting-value-realization-services-at-nice)
