Senior Customer Solutions Manager
Core
Strategic transformation partner guiding large enterprise customers through cloud modernization, AI/GenAI adoption, and organizational change.
Role type
Senior Customer Solutions Manager (Strategic IC)
Builds
Cloud modernization programs, AI/GenAI implementations, and organizational transformation outcomes for enterprise clients.
Domain
Cloud Computing / Enterprise Digital Transformation / Generative AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Large-scale enterprise transformation leadership, C-suite communication, organizational change management, cross-functional stakeholder alignment, strategic planning, problem-solving, governance
Preferred skills
AI/GenAI adoption guidance, cloud certifications, management consulting background, industry vertical expertise
Technologies
AWS Cloud, Generative AI, Enterprise Cloud Platforms
Responsibilities
Translate customer strategic objectives into executable actions, lead workload migrations and modernization programs, conduct executive briefing sessions and value reviews, guide organizational readiness and change management, identify high-impact AI opportunities, drive collaboration across sales, support, and architecture teams
Seniority
Senior, hands-on IC with strategic influence