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シニアカスタマーソリューションマネージャー / Senior Customer Solution Manager

Tokyo, Japan💼 Full-time🗓 2026-06-17 → 2026-09-25

Core

Senior Customer Solution Manager partnering with C-level executives of major enterprises to define and execute cloud and AI strategies that maximize business value and drive organizational transformation.

Role type

Senior IC Customer Solution Manager (Strategy & Transformation)

Builds

Cloud and AI adoption strategies, organizational capabilities (CCoE, governance), and business outcomes for enterprise clients.

Domain

Cloud Computing, Artificial Intelligence, Enterprise Strategy, Digital Transformation

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

Enterprise consulting or IT strategy leadership, C-level executive presentation, Cloud/AWS system design and operations, AI technical understanding, Japanese (fluent), Business English (reading/writing)

Preferred skills

Industry-specific knowledge (Finance, Manufacturing, etc.), Organizational change management, CCoE construction, Project management (PMP/Scrum), Large-scale migration/modernization, ROI analysis

Technologies

AWS, Cloud services, AI technologies

Responsibilities

Develop and propose cloud/AI strategies aligned with client business goals; Build trust with C-level leaders to support decision-making; Lead execution planning with Sales, Solution Architects, and Partners; Support building client organizational capabilities for autonomous cloud/AI usage; Track project progress and remove blockers to ensure business value realization.

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