Senior ServiceNow Engineer
Core
Lead ServiceNow environment management, strategy, and custom solution development for Cubic Transportation Systems.
Role type
Senior ServiceNow Engineer (Subject Matter Expert)
Builds
Custom ServiceNow applications, integrations with legacy systems, and ITSM/ITAM solutions
Domain
Transportation technology / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow configuration and development, JavaScript and Jelly scripting, HTML/CSS/AngularJS, system integration (SOAP/REST), workflow design, test planning, user training, audit participation
Preferred skills
ITSM/CMDB/ITAM/FSM/ITOM/HRSD/Performance Analytics expertise, ITIL certification, ServiceNow System Administrator/Implementation Specialist certification, Business Analyst experience, MID server configuration, Mobile app development, Agile/Scrum
Technologies
ServiceNow, JavaScript, Jelly, HTML, CSS, AngularJS, SOAP, REST, Workflow Studio, Integration Hub
Responsibilities
Lead ServiceNow strategy and implementation, serve as SME providing technical guidance, integrate ServiceNow with legacy systems, configure and maintain system governance, develop custom applications and portals, create and deliver user training, execute quality assurance and test plans, participate in audit activities
Seniority
Senior, hands-on IC with strategic input
