Deployment Strategist
Core
Turn signed deals into sustained usage by leading end-to-end deployments, migrating requirements from legacy tools, and driving organizational change within customer engineering teams.
Role type
Senior Deployment Strategist (Customer Success / Implementation)
Builds
Flow (requirements engineering platform) adoption and usage in hardware companies
Domain
Hardware engineering / Systems engineering / B2B SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
End-to-end deployment management, organizational change management, workflow redesign, stakeholder alignment, data migration, API familiarity, program planning
Preferred skills
Hardware engineering background, consultative problem solving, ability to translate between technical and executive audiences, building playbooks
Technologies
Flow platform, legacy tools, spreadsheets, APIs
Responsibilities
Run deployments end to end (kickoff, migration, configuration, training, adoption), drive organizational change inside customer engineering orgs, define success metrics and diagnose adoption stalls, design customer-specific Flow setups, partner with software engineers on integration work, build deployment methodology and training materials
Seniority
Senior, hands-on IC with ownership of portfolio accounts