Senior Carrier Routing Engineer
Core
Managing NICE's day-to-day relationships with voice carrier partners, optimizing multi-carrier routing, and monitoring traffic performance to ensure competitive pricing and reliable connectivity.
Role type
Senior Carrier Relations & Routing Specialist
Builds
Optimized multi-carrier routing schemes for Toll-Free and Termination traffic
Domain
Telecommunications / Wholesale Voice Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
carrier relationship management, rate negotiation, cost and margin analysis, voice routing concepts (least-cost routing, SIP trunking), data profiling, reporting dashboard creation, MS Office/Visio proficiency
Preferred skills
hands-on session border controller (SBC) experience, advanced Power BI skills
Technologies
Microsoft Power BI, Telelink-7, Sonus/Ribbon SBCs, MS Office, Visio
Responsibilities
Own end-to-end relationships with voice carrier partners as the primary point of contact; negotiate rates and target pricing profiles; build and optimize routing schemes across multiple carriers; monitor multi-carrier traffic and routing performance to resolve deviations; handle carrier routing issues including risk mitigation and service restoration; provide carrier traffic forecasts and manage network capacity augments; develop and maintain reporting dashboards; process and load rate decks to SBCs.
Seniority
Senior, hands-on IC
