AI Solution Strategist
Core
Define, develop, and launch conversational AI agents that power large volumes of live customer interactions while serving as a strategic partner to customers.
Role type
AI Solution Strategist (Conversational AI)
Builds
Conversational AI agents for enterprise customer interactions
Domain
Enterprise Customer Experience (CX) and Artificial Intelligence
Deliverable
production ML models | product features
Required skills
AI product strategy, conversational design, customer success, cross-functional team leadership, technical depth in software development, business requirement translation, performance data analysis
Preferred skills
MBA or equivalent business operations experience, experience with high-stakes project management
Technologies
Conversational AI platforms, enterprise software stacks
Responsibilities
Operate at the crossroads of AI product strategy, pre-sales, and customer success; Convert business requirements into well-designed, high-performing AI agents; Lead delivery across multiple concurrent complex agentic projects; Bridge the gap between technical teams and business stakeholders; Shape agent behavior through conversational design and performance data; Surface data-driven action items to sharpen customer outcomes and internal decision-making