Guest Service Agent & Night Audit
Core
Front desk operations and overnight financial reconciliation for a resort and golf course network.
Role type
Guest Service Agent & Night Auditor
Builds
Guest check-in/out, reservations, daily financial reports, and account balancing for Joondalup Resort and associated golf courses.
Domain
Hospitality / Golf & Wine Tourism
Deliverable
product features
Required skills
Hotel Management Software (Opera, RMS, Northstar), Microsoft Office (Word, Outlook, Excel), shift work flexibility, guest service, payment processing, report generation
Preferred skills
None stated
Technologies
Opera, RMS, Northstar, Microsoft Office
Responsibilities
Check in and check out guests, handle incoming telephone calls, take and update reservations, balance end-of-day accounts, create daily reports for Head of Departments, assist guests with special requests
Seniority
Entry-level to Junior