Client Success Manager
Core
Partner with Media, Agency, and Brand clients to drive retention revenue, growth, and adoption of TV-first ad-tech solutions.
Role type
Client Success Manager
Builds
Retention revenue and growth for a book of business of varying-sized clients
Domain
Ad-tech / Local Media
Required skills
Ad operation experience, DSP/Social/SEM campaign management, data analysis, project management, cross-functional collaboration, executive presentation
Preferred skills
Bachelor's in Marketing/Advertising/Business/Stats, fluency in ad-tech ecosystem
Technologies
DSPs, Social Platforms, SEM
Responsibilities
Own customer journey from onboarding to renewal, drive net revenue retention and adoption, monitor campaign performance and enable optimizations, lead Executive Business Reviews, serve as escalation point for clients, analyze customer performance and industry trends
Seniority
Mid-level, hands-on IC
