Customer Success Manager, Ads Solutions
Core
Manage a portfolio of advertising partners, guiding them through onboarding and campaign launches while analyzing performance to drive growth on OpenAI's advertising platform.
Role type
Senior Account Manager (Ads Solutions)
Builds
OpenAI's advertising platform and partner growth
Domain
AdTech / Digital Advertising
Deliverable
client delivery
Required skills
Account management, campaign performance analysis, strategic recommendations, data querying (SQL, advanced Excel/GSheet), cross-functional partnership, process building
Preferred skills
Experience in platform/publisher/adtech environments, interpreting performance data, building trust with technical and non-technical stakeholders
Responsibilities
Own relationships with a portfolio of advertising partners, guide advertisers through onboarding and campaign launches, analyze campaign performance and provide actionable recommendations, identify opportunities to expand partnerships, partner cross-functionally to resolve issues, surface advertiser feedback to inform product improvements, build scalable processes for the advertising ecosystem
