Business Process Expert (canal tradicional)
Core
Design, implement, and optimize end-to-end commercial processes for the Traditional Channel, connecting business needs with digital tools and sales force capabilities.
Role type
Senior Business Process Expert (Sales Operations)
Builds
Digital B2B tools for client management and order taking, sales force execution solutions, and commercial process models.
Domain
FMCG / Consumer Packaged Goods / Sales Operations
Required skills
Process design and optimization, Digital transformation, Stakeholder management, Project management, Data analysis, Change management, SAP, Salesforce, Power BI, Excel, PowerPoint
Preferred skills
Traditional Channel experience, FMCG industry knowledge
Technologies
SAP, Salesforce, Power BI, Microsoft Office
Responsibilities
Design and implement end-to-end commercial processes; Drive digital transformation of the sales model; Coordinate integration of digital tools and legacy systems; Lead functional definitions for the BDR Tool; Monitor commercial process performance; Support change management training for frontline teams.