Coordenador de Cobrança | Estratégia e Políticas de Recuperação de Crédito PJ
Core
Define and evolve credit recovery strategies for Business (PJ) clients, balancing operational efficiency, financial performance, and customer experience.
Role type
Strategy-level credit recovery coordinator
Builds
Credit recovery policies, portfolio segmentations, and negotiation strategies for Business clients
Domain
Financial services / Credit risk management
Required skills
Credit recovery strategy, Business client portfolio management, analytical thinking, strategic business vision, project leadership, SQL, stakeholder influence
Preferred skills
Credit risk, product knowledge for Business clients, portfolio segmentation, negotiation policies
Responsibilities
Lead definition and evolution of credit recovery strategies for Business clients; Structure segmentation, prioritization, negotiation, discount, and installment policies; Define portfolio routing strategies across internal, digital, and external channels; Conduct optimization tests and initiatives; Monitor recovery indicators and performance; Collaborate with Credit, Risk, Data, Products, Operations, and Legal teams.
Seniority
Mid-Senior, hands-on IC with strategic scope