Auto Loan Servicing Specialist - Start Date 10/19/26

PhoenixFull-time$22–$222026-10-07 → 2026-10-09

On-site

Core

Engage with customers via phone and email to provide service on account status, payments, and billing issues. (via careerplan.io/jobs/4735452005-auto-loan-servicing-specialist-start-date-101926-at-upgrade)

Role type

Auto Loan Account Specialist

Builds

Customer service interactions and account documentation

Domain

Consumer Finance / Auto Loans

Deliverable

client delivery

Required skills

Customer service, Phone and email communication, Billing issue resolution, Documentation, FDCPA and FCRA regulations knowledge, Problem solving, Multi-tasking

Preferred skills

Auto/servicing collections experience, Bachelor's or Associate's degree, Microsoft Cloud and Google Workplace proficiency

About Upgrade

Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B.