Salesforce Business Systems Analyst
Core
Analytical and operational link between business stakeholders and the Revenue Systems delivery team, translating complex business needs into executable user stories and managing sprint cadence.
Role type
Senior Salesforce Business Systems Analyst (Revenue Operations)
Builds
Revenue systems, sales operations workflows, and customer success tools for global manufacturers
Domain
B2B SaaS, Manufacturing, Predictive Maintenance
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Requirements gathering, User story writing, Stakeholder conflict resolution, Process documentation, UAT lifecycle management, Jira backlog management, Agile sprint operations
Preferred skills
Salesforce CPQ/NUE, NetSuite, Boomi
Responsibilities
Facilitate structured discovery sessions with cross-functional teams, translate conversations into user stories with acceptance criteria, resolve competing stakeholder priorities, document current-state processes and identify automation opportunities, manage full UAT lifecycle including test scripts and defect triage, manage Jira backlog and run sprint ceremonies, triage Salesforce support requests
Seniority
Senior, hands-on IC
