Forward Deployed Engineer

🌐 Remote💼 Full-time💰 $150,000–$150,000🗓 2026-08-18 → 2026-09-26

Core

Bridge technical capabilities with strategic customer needs by leading onboarding, providing expert guidance, and driving long-term adoption of Tailscale's secure networking products.

Role type

Senior Customer Success Engineer (Forward Deployed)

Builds

Customer success outcomes, adoption of secure networking solutions, and internal product feedback loops

Domain

SaaS, Networking, Security, Cloud Infrastructure

Deliverable

client delivery

Required skills

Networking, VPNs, Security principles, Cloud infrastructure (AWS, GCP, Azure), Docker, Kubernetes, DevOps technologies, Troubleshooting, Consultative selling, Technical documentation

Preferred skills

Experience with enterprise customers, Cross-functional collaboration, Time management

Technologies

AWS, GCP, Azure, Docker, Kubernetes

Responsibilities

Lead and manage onboarding for new strategic customers; Offer technical support for diagnosing and resolving platform issues; Conduct QBRs to review usage and identify expansion opportunities; Act as a trusted advisor to optimize customer use; Serve as the voice of the customer to product and engineering teams; Develop and maintain technical documentation and guides.

Seniority

Senior, hands-on IC

Sourced via greenhouse · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About Tailscale

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.