Implementation Project Manager
Core
Own the client experience from onboarding kickoff to go-live, ensuring accurate, on-time, and error-free launches for new real estate brokerage clients.
Role type
Implementation Project Manager
Builds
Client onboarding plans, data imports, MLS approvals, and website/design deliverables for real estate teams
Domain
Real Estate Technology (SaaS)
Required skills
Project management, client onboarding, SaaS implementation, CRM platform knowledge, cross-functional team leadership, data import management, compliance coordination, risk identification, process improvement
Preferred skills
Experience in real estate technology, ability to learn new software tools quickly, pattern recognition across accounts
Technologies
CRM platforms, MLS systems, design tools
Responsibilities
Serve as primary point of contact for new clients throughout onboarding; Direct Launch Technician workload and inspect QA processes; Manage full contact data import and cleanup; Coordinate MLS approval and design requests; Complete compliance requirements; Identify at-risk accounts and implement solutions; Partner with leadership to build process documentation and improve customer experience (via careerplan.io/jobs/4711661005-implementation-project-manager-at-place)
Seniority
Mid-level, hands-on IC