CareerPlan

Technical Support Engineer (on-site)

RomaniaFull-time2026-07-06 → 2026-11-10
On-site

Core

Provide advanced technical support and integration guidance for customers using the OPSWAT SDK to secure critical IT, OT, and ICS infrastructure.

Role type

Technical Support Engineer (SDK Integration)

Builds

Customer integration success for security platforms

Domain

Cybersecurity (IT/OT/ICS)

Deliverable

client delivery

Required skills

SDK integration, log analysis, root cause analysis, Python, C++, PowerShell, Windows, Linux, macOS

Preferred skills

CompTIA Security+, CISSP, CEH, API support experience

Technologies

OPSWAT SDK, Python, C++, PowerShell, Windows, Linux, macOS

Responsibilities

Investigate complex customer issues and analyze logs, act as technical bridge between customers and engineering, contribute to troubleshooting guides, identify recurring issues to improve integration processes

Seniority

Mid-level, hands-on IC