Administration Coordinator | headspace Brookvale | Youth Mental Health
Core
Provide professional administrative support to young people (12-25) and families accessing early intervention mental health services, ensuring smooth daily operations and a youth-friendly experience.
Role type
Mid-level administration coordinator (IC)
Builds
Appointment scheduling systems, customer records, billing processes, and GP clinic administrative workflows
Domain
Youth mental health services / Healthcare administration
Required skills
Appointment scheduling, customer record management, billing processes, documentation compliance, Microsoft Office, electronic record systems, youth-friendly communication, independent work
Preferred skills
Certificate III in Administration, 2+ years admin experience, driver license, knowledge of mental health service legislation
Responsibilities
Coordinate appointment scheduling and bookings; Maintain accurate customer files and data systems; Support centre billing processes; Support GP clinics including stock requisition; Provide information about services and activities; Ensure compliance with organizational policies; Participate in team meetings and professional development
Seniority
Mid-level, hands-on IC