Desktop Support / Executive Support, Associate - Enterprise Technology

New York, USFull-time$110k2026-10-16 → 2026-11-10

Core

Provide on-site and remote technical support for computers, peripherals, iPhones, and iPads, ensuring a seamless experience for the user community by troubleshooting, repairing, and installing hardware, software, and operating systems.

Role type

Senior Desktop Support and Executive Support Associate

Builds

Stable and efficient IT workflows for senior company members and the broader user base

Domain

Financial Services / Enterprise IT Infrastructure

Required skills

Windows 10 support, Office 365 administration, iOS/iPadOS troubleshooting, Zoom configuration, LAN/VPN knowledge, project leadership, hardware repair, ServiceNow ticketing

Preferred skills

Financial sector experience, Mac OSX support, proactive problem identification, white-glove service delivery

Technologies

Windows 10, Office 365, Zoom, ServiceNow, iOS, iPadOS, Mac OSX, Local Area Networks, VPNs

Responsibilities

Troubleshoot and repair hardware, software, and OS for Windows 10 and Office 365; Configure workstations for new hires and moves; Lead projects to enhance user workflows; Liaise with Infrastructure and application teams; Document all work in ServiceNow.

Seniority

Senior, hands-on IC

About Blackstone

Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further info