PC Support Technician
Core
Provide technical support for hardware, software, OS, network, and peripheral issues in an enterprise computing environment.
Role type
PC Support Technician
Builds
Stable IT infrastructure and user productivity
Domain
Enterprise IT / Windows / Microsoft 365
Deliverable
client delivery
Required skills
Windows 10/11 troubleshooting, Microsoft 365 support, Office 2010/2016/365 troubleshooting, network connectivity troubleshooting, VDI environment support, Active Directory management, hardware and peripheral troubleshooting, telephone support
Preferred skills
Experience in medium or large-scale organizations
Technologies
Windows 10/11, Microsoft 365, Office 2010/2016, Office 365, VDI, Active Directory
Responsibilities
Troubleshoot and resolve hardware, software, OS, network, and peripheral issues; Support users across Windows and Microsoft 365 environments; Provide telephone support to users
Seniority
Mid-level, hands-on IC