Senior Consultant - Software Implementation (Remote)
Core
Senior consultant leading software implementation and post-implementation support for Vault CRM in the life sciences industry, partnering with customers to drive adoption and leverage AI capabilities.
Role type
Senior IC software implementation consultant
Builds
Vault CRM platform features and configurations for life sciences clients
Domain
Life Sciences / SaaS / CRM
Deliverable
production ML models | product features
Required skills
System solutioning, user setup, technical troubleshooting, process discovery, application build/test/deploy management, project planning, mentorship
Preferred skills
Life sciences industry experience, CRM experience, healthcare experience
Technologies
Vault CRM
Responsibilities
Lead process discovery workshops to align on best practices; Articulate complex client concepts to diverse audiences; Plan and manage application build, test, and deploy activities; Identify and monitor interdependencies between program workstreams; Create project deliverables and process standards; Plan post-go-live support and application changes; Mentor junior team members
Seniority
Senior, hands-on IC